Shared Branching

As of September 1, 2023, you must know your account number when visiting a shared branch. Those branches will not be able to look up your account number for you. 

• Use member credit unions nationwide as if you were at your home branch
• Over 5,000 compatible branches
• Over 2,000 self-service locations (open 24/7)
• Locations available in all 50 states
• Conduct a number of transactions at any member branch, including:
  • Deposits
  • Withdrawals
  • Loan payments*
  • Make transfers between accounts
  • And more!
• Simply bring in the following materials:
  • Your home credit union's name
  • Your account number
  • Valid government-issued photo identification, i.e., State Driver's license, US Passport

Branch Locator

Use any of the following methods to find the CO-OP location nearest to you:

• Online locator by zip code, address, or city
• By calling 1-888-SITE-CO-OP (888-748-3266) to locate a branch or 888-837-6500 for personal assistance (available 24/7)
• On your mobile phone at m.cuservicecenter.com
• Via iPhone app or Android app

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Now introducing IDCheck

If you bank at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs in the branch using a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for loan payments, cashier’s checks, deposits, withdrawals, transfers and account inquiries.

It’s secure, simple and quick! Simply scan the QR code located in the branch or visit verify.coop.org to get started.

What is IDCheck

IDCheck helps protect members by authenticating their identity via their smart devices when accessing their account at a Shared Branch location. IDCheck asks members to share a photo of their ID and a selfie. It then uses advanced graph-defined logic, artificial intelligence and biometric data to verify the ID and the member in real time.

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Learn More